Chief Operating Officer
John Stevens brings over 30 years of industry experience, including several executive roles within telecommunications, managed services and networking companies. As a leading customer service and operations executive, John is a passionate customer advocate, who constantly delivers outstanding results and improves the service performance through embracing both innovation and customer centred design. Throughout John’s executive experience he has demonstrated a team-oriented approach combined with a commitment to achieving strategic business outcomes. Accordingly, Mr Stevens has been very successful in managing operational business functions to deliver significant improvements across both service delivery and operational performance in several organisations including NBNCo, Macquarie Telecom Group and Uecomm.
John is dedicated to achieving ongoing business improvements across the operational and service structures of the business. John will be heavily involved and assist Joe Demase in future acquisition opportunities including due diligence and integration programs, he will also contribute to ongoing automation activities. Given the significant business transformation program now being implemented at Webcentral, this executive role will be pivotal to the ongoing success of the company.